When we went to pick up Andrea, our niece, at the airport last Tuesday we met her in Baggage Claim for Southwest Airlines. On the schedule, there were SW flights arriving every 10 minutes. We thought that it would be absolute chaos getting her bag. We were just amazed that every 10 minutes baggage from a flight was on the 'turntable' and all the people were gone in about 6 minutes!!! Can you believe that? It was the same when we awaited Andrea's bag - less than 5 minutes and we were out of there. Great job Southwest!!!
Cartoon provided by: Reader's Digest
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